Saying you’re audience-centric is easy. Being audience-centric is not. That’s where we come in. We aren’t a business consultancy or a market research firm. We are audience engagement experts.
We’ve spent years developing a suite of data-driven, SAAS-based products and services that help you transform abstract concepts such as "audience" or "customer" into fully-formed human beings, and provide specific guidance you can action to build strong, meaningful engagement with them.
The team at Emotive gave us the insight and direction we need to truly deliver on our promise of being audience-centric. Their unique perspective has been very welcomed!
By simply adding two questions to a customer survey, we not only uncovered clear opportunities for our brand to build a deeper and more meaningful relationship with our audience, but important guidance for how to strengthen and build our imperative internal team culture as well.
A great way to measure emotional engagement of customers. The questions have been thoughtfully crafted and tested to ensure measurement beyond traditional satisfaction ratings.